LR
Linda R

1 reviews | Active since Apr 2015

22 Apr 2015, 08:54

Hertz Care Hire - restored faith in car hire in SA

My whole car hire experience, from beginning to end was brilliant, by far superior to other agencies I have used before. From the process of booking the vehicle, with the wonderful staff attitude at front desk and out at the car, to the billing, where I received my invoice on the same day that I returned the car, without a whole bunch of extra deductions which is what I usually worry about with car hire companies - and to me receiving my deposit back today in full, less than a week after returning the vehicle. I am really impressed with your service and you will definitely be the only car hire company which I use in the future - and I will be sure to spread the word! Thank you for your great customer service - it has restored my faith in car hire companies in South Africa :)

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Replies (1)
Hertz Rent a Car
Hertz Rent a Car's reply24 Apr 2015, 07:10
Official
Hello lindarud,

Thank you so much for complimenting the services given by King Shaka Airport staff.

It is always encouraging to be told that our customers are receiving exceptional services.
Please be assured that this copy will be passed on to the branch senior management team.
At Hertz, we firmly believe in thanking our staff for exceptional services and you can be sure that they will be congratulated for looking after you so well.

Thanking you for your valued business and for bringing this matter to our attention.

Kind regards