HERTZ CAR RENTAL DISGRACE!

<p>I booked a flight to King Shaka Airport to arrive on Saturday 29 April 2017 and also booked a rental car through Hertz Car Rental. Hertz send me an e-mail confirming the booking with reference number and confirmin g 3 days before arrival so everything was in place. <br />Hertz South Africa WebRES Reservations Apr 26 Confirmation Number: 11DN1J Your Reservation. Great was my surprize after arrival at the airport, when I tried to pick up the rental car. There were none available!! There were a number of very unhappy people hanging around who also could not get cars. How does a Company confirm your booking without having cars available, not even a different class car? Apart from this the service from the staff were very poor ( maybe they did not want to help me knowing of the problem), did not try to help and can keep their attitudes to themselves. Thankfully we got to use UBER at a fraction of the price, so HERTZ manage to help me see the benefit of going Uber at much lower cost than renting a car from them, which is what we are doing on our holiday in Umhlanga. I have used Avis and Budget before with no issues, Hertz won't see me again!</p>