Hertz and its bad service. PAY BACK MY MONEY

My experience with Hertz has really left a bad taste.<br> 1. I booked unlimited but was given 200km. The lady at reception promised to amend it but she never did.<br> 2. I specifically requested a cross border letter. When i picked up the car the letter was not there. Went to sandton branch and the guy promised to email the documents as I was now running late as the process took more than 30 minutes as opposed to the 15 minutes stated. This never happened.<br> 3. My account was debited twice. WHY? Now I have debit orders that bounced because of you Hertz. I hope you will reimburse me for the charges. PAY BACK MY MONEY. all of it including the charges I incurred.<br> 4. I send an email to hertz customer relations but to this day no one has called or even responded. I instead have to continually call and loose more money because of their lack of respect for clients.<br> <br> I am appaulled. I rent cars regularly for personal and business needs and I can confidently say that I will never ever use Hertz company again. I am appaulled. <br> This was the first and last time. This is *****.