GV
Glenn V

1 reviews | Active since Oct 2015

11 Oct 2015, 21:09

Great service

Thanks to Nigel Taylor from Hertz Car Hire in Cape Town for going the extra mile in that we requested a Polo Vivo at the car rental but at the airport we were given a Ford Figo similar in class ,no problem for Nigel as whilst we were still having breakfast in Camps Bay he phoned me up and brought a Polo Vivo to us making the beginning of our holiday in Cape Town one to remember, thanks to you Nigel

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Replies (1)
Hertz Rent a Car
Hertz Rent a Car's reply03 Nov 2015, 15:29
Official
Hello gvolmink490 ,

Thank you so much for complimenting the services given by the Hertz representative.

It is always encouraging to be told that our customers are receiving exceptional services.
Please be assured that this copy will be passed on to the branch senior management team.
At Hertz, we firmly believe in thanking our staff for exceptional services and you can be sure that they will be congratulated for looking after you so well.

Thanking you for your valued business and for bringing this matter to our attention.

Kind regards

Customer Relations Department