sG
siobhan G

1 reviews | Active since Sept 2014

11 Jun 2015, 11:30

Disgusting After Care Service

If you decide to rent a car DO NOT use Hertz Rent A Car. After renting a vehicle and paying for it on the 28th May I returned it in normal working order the following day. My deposit was returned BUT then a further R3300 got deducted off my account on the 4th June from Hertz. To date, I have phoned the call centre every day to find out why this money was taken. NO ONE returns my calls ever and the money has still not been put back into my account. It is now going on almost two weeks.<br> <br> Their disgusting after care service and lack of interest has put me off ever using them or allowing my company to use them ever again. I would not recommend them to anyone!

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Replies (1)
Hertz Rent a Car
Hertz Rent a Car's reply11 Jun 2015, 11:39
Official
Hello sdg777,

Thank you for bringing this matter to our attention.
We will investigate the matter and get back to you as soon as possible.

Kind Regards

Hertz Customer Relations