1 reviews | Active since Sept 2011
Disappointed with the service
<p>I rented a car with Hertz King Shaka Airport more than two weeks ago. Seven days after I had returned the car, I was told my money would be refunded the following day. Then afterI was told the money has been released by their bank (standard bank) and would take an additional 24-48 hours to clear in my FNB account. It's been a week already and it still hasn't cleared in my account. Every time I phone, the manager tells me "oh it hasn't cleared? Let me call the bank and I will call you back shortly" and she NEVER calls me back at all.</p> <p> </p> <p>I'm really disappointed as I held the company in high regard, and have often referred people to use it. Never again!</p>
Your response doesn't help me much. You might has keep quiet. I haven't even received a call to follow up my complaint. Shocking!
Your response doesn't help me much. You might has keep quiet. I haven't even received a call to follow up my complaint. Shocking!
Thank you for your feedback.
Kind regards
Customer Relations Department
Thank you for your feedback.
Kind regards
Customer Relations Department
