Did not Refund my deposit
I returned a vehicle hired in KZn on 2015/11/23. Hertz issued a final invoice 2 days later but have NOT refunded my deposit to date. I made numerous queries only to be told by rude staff at the Cape Town office that their bank did not process the refund and that I must wait.
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Hertz Rent a Car's replyOfficial
21 Dec 2015, 09:05Hello RamsunderD,
Thank you for bringing this to our attention.
All feedback is much appreciated, as this ensures that the necessary steps are taken to prevent reoccurrence.
Kind regards
Customer Relations Department.
Thank you for bringing this to our attention.
All feedback is much appreciated, as this ensures that the necessary steps are taken to prevent reoccurrence.
Kind regards
Customer Relations Department.
Hertz Rent a Car's reply21 Dec 2015, 09:05
Official
Hello RamsunderD,
Thank you for bringing this to our attention.
All feedback is much appreciated, as this ensures that the necessary steps are taken to prevent reoccurrence.
Kind regards
Customer Relations Department.
Thank you for bringing this to our attention.
All feedback is much appreciated, as this ensures that the necessary steps are taken to prevent reoccurrence.
Kind regards
Customer Relations Department.