Deposit ******** -@Hertz
20Dec 17 and 22 January 18 did another rental.Hertz Johannesburg Constantia kloof . Day of my second pick up i inquired about my first deposit and was told it was gonna be paid after 3 working days... 3working days turned out to be 3 working months of waiting... Even the second deposit i hav not received till now and it's April now,several occasions trying to contact the services centre useless shame either the phone won't be answered or you will be sent to one department to another wasting your time and airtime after that not even solve your problem... Hertz customers services referred me to the bank, because they claim that an email was sent to the merchant regarding my deposits on the 28th February 2018 so this was not their issue anymore, i have been to the bank several times they also don't have anything to do with it "that's what they told me" this is between you and your car rental Woow excellent service "Nedbank bank" not even a promise to follow up on this matter. Now tell me Hertz who is accountable for this? Me?. I didn't sign any contract with Nedbank I gave authorisation to Hertz and my money was paid into Hertz account... Can you please solve this nonsense and give me back my R29,000..im tired of waiting for nothing, beside i can't donate with 29000 to a big company. To my frustration i have even started taking legal action against Hertz you will be hearing from my lawyer very soon... Again im still waiting for you guys to send me my invoices and the email that you sent to the merchant is it so hard to provide your customers with evidence that their deposits were realised......please give back my deposit.
Thank you for your feedback.
Please contact us via email at *** with your rental details, and note Hello Peter in your subject heading.
Kind regards
Customer Relations Department.
Thank you for your feedback.
Please contact us via email at *** with your rental details, and note Hello Peter in your subject heading.
Kind regards
Customer Relations Department.
Thank you for your feedback.
Please contact us via email at *** with your rental details, and note Hello Peter in your subject heading.
Kind regards
Customer Relations Department.
Thank you for your feedback.
Please contact us via email at *** with your rental details, and note Hello Peter in your subject heading.
Kind regards
Customer Relations Department.
