AM
Amanda M

1 reviews | Active since Apr 2011

16 Jul 2015, 14:16

Deposit not refunded

Deposit not refunded - Amount of R7100- instead got R1400<br> <br> I have been emailing Rowena Chetty- sent her all required information, and now its day 11- and she has not came back with a proper answer. Last communicated to me 2015/07/10.<br> <br> I am a Hertz Gold Plus Member- monthly renter- and what service do i get for that - Nothing.<br> <br> I just want my money ASAP- i need to use the deposit for another rental with a more reputable rental company- NOT HERTZ!

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Replies (1)
Hertz Rent a Car
Hertz Rent a Car's reply22 Jul 2015, 14:22
Official
Hello amanda34,

Thank you for bringing this matter to our attention.
We will investigate the matter and get back to you as soon as possible.

Kind Regards

Hertz Customer Relations