LC
L. Cooke
1 reviews | Active since Jan 2015
31 Jan 2015, 13:17
Deposit never returned
Lots of hidden costs when collecting car. Charged deposit which was to be returned when rental ended. This has not happened despite promises. Quick to take the money from credit card but no sign of deposit being refunded.
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Hertz Rent a Car's replyOfficial
02 Feb 2015, 10:22Hello Awfulexperience8,
Thank you for bringing this matter to our attention.
We will investigate the matter and get back to you as soon as possible.
Kind Regards
Hertz Customer Relations
Thank you for bringing this matter to our attention.
We will investigate the matter and get back to you as soon as possible.
Kind Regards
Hertz Customer Relations
Hertz Rent a Car's reply02 Feb 2015, 10:22
Official
Hello Awfulexperience8,
Thank you for bringing this matter to our attention.
We will investigate the matter and get back to you as soon as possible.
Kind Regards
Hertz Customer Relations
Thank you for bringing this matter to our attention.
We will investigate the matter and get back to you as soon as possible.
Kind Regards
Hertz Customer Relations