1 reviews | Active since Sept 2016

26 Sept 2016, 10:34

Debit your account without warning or sending an invoice.

<p>Was debited for " damages" when hubcaps were ****** off the veichle outside a shop. Hertz made no attempt to secure the hubcaps to the veichle, yet i was charged R2787 for all 4 on a Toyota Etios. I laid a case with SAPS when it happened. Hertz could not answer my questions and avoided to tell me that i would pay the amount due. Then 6 months later, on a radnom satruday they debit the full amount from account without warning. SO just a wanring for anyone renting a car from them with hubcaps, and in the climate of South African crime, that you will pay over 2K to replace them!!</p>

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Replies (1)
Hertz Rent a Car
Hertz Rent a Car's reply27 Sept 2016, 14:55
Official

Thank you for your feedback.

Should you require any further assistance, please contact the Hertz claims department via email at ***


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Customer Relations Department