Condescending Branch Manager

<p>Made a call to Hertz King Shaka,Was answered by Tracy Pather who l learnt is the manager.l requested to get a certain vehicle in the group l had booked.She told me she could not and was not allowed to reserve anything.I pleaded with her and told her l am a regular as l hire cars with them every month.</p> <p>She impatiently responded with clearly insincere politeness and offering no solution whatsoever.</p> <p>I indicated to her that l think it's time to move on as l was feeling unappreciated by not offering a solution and the way hertz sees just a number and there is no service.</p> <p>She then told me she did not like my attitude after l told her l do not want to drive a ****** etios for 2 weeks and dropped the call on me.Just like that.This for me was rude.</p> <p>I wouldn't recommend Hertz to anyone and am now changing a rental company as hertz has taken me for granted for way too long.</p>