DaEV
Delvin and Eve Vermaak

1 reviews | Active since Mar 2009

03 Jun 2015, 17:38

Car Not Ready

I arrived at OR Tambo shortly after the appointed booking time, only to be told that I had to wait for the car to arrive from the depot. In addition, I was asked to sign a car hire contract without the vehicle details being shown. This is contrary to the Consumerrr Protection Act. Unprofessional, pathetic service.

0
Replies (1)
Hertz Rent a Car
Hertz Rent a Car's reply04 Jun 2015, 08:37
Official
Hello vermaaks,

Thank you for bringing this matter to our attention.
We will investigate the matter and get back to you as soon as possible.

Kind Regards

Hertz Customer Relations