Car booking cancelled by Hertz

I booked a VW Kombi from Hertz Nelspruit early this week (6th Oct). The guy at Hertz, Thabiso, said that the car is ready. I offered to transfer the funds for deposit and payment immediately, but he insisted that i do not do that. He said that I can pay when i collect the car. All phone conversations recorded, so there is proof!!!. I made the booking so that I have the car from Friday (09/10/2015) to Sunday (11/10/15). On Friday (which is today), he calls and tells me that the car will be delayed and that I can collect it on saturday morning at 9 o clock. Now its 7pm, He now called me and told me that that the car will only be ready at 12 o clock noon on Saturday,coz some other customer is late.<br> I booked tours in Kruger National Park to start at 10 am on Saturday (10/10/15). I have family and guests from USA who are here to see South Africa,hence the reason for booking an 8 seater vehicle. Clearly HERTZ is not a tourist friendly company.They also misled me for nearly a week and gave me FALSE HOPE. <br> <br> This is a major issue, and you can't expect tourism to improve in South Africa if there are companies like HERTZ who give customers false hope. I will never trust this company again