SS
Samukelisiwe S
1 reviews | Active since Jan 2013
01 Sept 2015, 08:37
Billing for damages
I picked up a vehicle for rental and was informed its been pre-inspected so I drove the vehicle from the Cape Town airport as is. When I returned a vehicle on 27 August 2015, there was dents on the front bumper unbeknown to me. Next thing I was billed R1500 off my credit card until \investigations are done"after which they will deduct extra if necessary. I've been renting hertz vehicles for roughly 2 years and I have never returned a damaged car"
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Hertz Rent a Car's replyOfficial
02 Sept 2015, 09:59Hello SbuleloS,
Thank you for your feedback, our claims department will be in contact with you as soon as they have this matter finalised.
Kind regards
Customer Relations Department.
Thank you for your feedback, our claims department will be in contact with you as soon as they have this matter finalised.
Kind regards
Customer Relations Department.
Hertz Rent a Car's reply02 Sept 2015, 09:59
Official
Hello SbuleloS,
Thank you for your feedback, our claims department will be in contact with you as soon as they have this matter finalised.
Kind regards
Customer Relations Department.
Thank you for your feedback, our claims department will be in contact with you as soon as they have this matter finalised.
Kind regards
Customer Relations Department.