MM
Makhosonke M
1 reviews | Active since Apr 2014
12 Nov 2015, 19:08
Bad sevice
Just when you think you're safe cause you're with a well known international company, hertz took me for a ride with multiple duplicate transactions on my account on multiple occasions and today I was called and told that they were gonna debit money out of my account cause they closed my contract while I had the car, I just got a message they took three times the amount and they \Rabia"know but they can't refund me cause they are not authorised now I'm forced to keep the car cause they reopened my contract without my consent and billed me for more days only hertz knows why I need the car for another 2 weeks"""
Helpful (0)
Replies (1)0
Replies (1)
Hertz Rent a Car's replyOfficial
24 Nov 2015, 11:55Hello Macco54,
Thank you for bringing this to our attention.
All feedback is much appreciated, as this ensures that the necessary steps are taken to prevent reoccurrence.
Kind regards
Customer Relations Department.
Thank you for bringing this to our attention.
All feedback is much appreciated, as this ensures that the necessary steps are taken to prevent reoccurrence.
Kind regards
Customer Relations Department.
Hertz Rent a Car's reply24 Nov 2015, 11:55
Official
Hello Macco54,
Thank you for bringing this to our attention.
All feedback is much appreciated, as this ensures that the necessary steps are taken to prevent reoccurrence.
Kind regards
Customer Relations Department.
Thank you for bringing this to our attention.
All feedback is much appreciated, as this ensures that the necessary steps are taken to prevent reoccurrence.
Kind regards
Customer Relations Department.