1 reviews | Active since Dec 2016

12 Jul 2017, 10:12

Bad Service Delivery

<p>Faninance cannot provide me with were my Deposits went. They want my bank statements to show? </p>

0
Replies (11)
Hertz Rent a Car
Hertz Rent a Car's reply12 Jul 2017, 11:35
Official

Thank you for your feedback.

Please contact us via email at *** with your rental details, and note Hello Peter in your subject heading.

Kind regards
Customer Relations Department.

's update12 Jul 2017, 13:22
Reviewer Update

I did with no response!

Hertz Rent a Car
Hertz Rent a Car's reply12 Jul 2017, 13:50
Official

kindly furnish us with your tax invoice number or rental agreement number so that we may assist you further

's update12 Jul 2017, 14:16
Reviewer Update

********** 9
18-Oct-16
19-Oct-16
********** 9
19-Oct-16
19-Oct-16
********** 6
19-Oct-16
01-Nov-16
********** 6
27-Oct-16
01-Nov-16
********** 6
01-Nov-16
01-Nov-16
********** 4
01-Nov-16
01-Dec-16
********** 8
05-Dec-16
30-Dec-16
********** 8
30-Dec-16
30-Dec-16
********** 3
31-Dec-16
28-Jan-17
********** 3
28-Jan-17
28-Jan-17
********** 9
01-Feb-17
26-Feb-17
********** 9
26-Feb-17
26-Feb-17
********** 4
28-Feb-17
22-Mar-17
********** 4
03-Mar-17
22-Mar-17
********** 4
22-Mar-17
22-Mar-17
********** 3
23-Mar-17
22-Apr-17
********** 3
22-Apr-17
22-Apr-17
********** 0
24-Apr-17
22-May-17
********** 0
26-Apr-17
22-May-17
********** 0
22-May-17
22-May-17

And now, the hold on my account is gone, nothing paid back into my account as confirmed with Caryn Fisher.

I seriouslty need the applicable deposits back? Urgently

Hertz Rent a Car
Hertz Rent a Car's reply12 Jul 2017, 14:35
Official

Dear Sir/Mam,

i am unable to access any of your information with what you have provided.

kindly furnish us with your tax invoice number or rental agreement number so that i may assist you further.

kind Regards

's update13 Jul 2017, 09:00
Reviewer Update

Good day

Any news on my complaint. The contract was on my sons name from October 2016 up to June 2017. I need urgent feedback please. His name is Kobus Jansen van Vuuren.

Hertz Rent a Car
Hertz Rent a Car's reply13 Jul 2017, 10:36
Official

Dear Sir/Mam,

Please allow me time to process the breakdown of charges and i will revert back to you. it is quite a few rentals. could you kindly furnish me with your email address so that i might forward you all the information directly.

kind Regards

's update13 Jul 2017, 12:01
Reviewer Update

Good day

Zena Morgan, Thank you.

's update13 Jul 2017, 12:02
Reviewer Update
**********
Hertz Rent a Car
Hertz Rent a Car's reply13 Jul 2017, 12:22
Official

Good Day Ms Morgan,

I await feedback from the bank with regards to all authorisations/blocks placed on your sons card. I will email my response as soon as i receive feedback from the bank

Kind regards

's update13 Jul 2017, 13:05
Reviewer Update

Good day, it is my bank card, not my son. The car was only on his name.

Please include the following in your feedback.

Payment date, Amount for Deposit, Amount for Monthly payment, Costs for the month, Deposit payback date or hold?

Also 2 seperate invoices for incidents happened.

We had corporate rates of R160 per day and 100km free.

Regards


Zena Morgan