BAD SERVICE AT HERTZ RENTAL CAR IN OR TAMBO BRANCH AIRPORT

Vw rented car from them ask me to collect vehicles, went there the lady called Itumeleng gave me car on Thursday de rude regional manager in OR Tambo branch called as de no on the credit card I refused to gave dem I said I ll cum n swipe de card while m dere, guess what the following day de cum n fetch de car like I m running away with the car. They give me car without holding de deposits n dey made as my mistake, if u don't want problems stay away from them. I'm appealing with insurance not to use them. Especially my insurance