Always take photos of your next rental car before and after

<p>Please take my advice and always photograph the exterior and interior of any vehicle you rent. I did this out of habit and I’m very glad I did because when I returned the vehicle, the lady receiving it treated me like a miscreant who’d vandalised her car and only stopped after I produced photographic evidence that proved she was wrong about the “chip on the windshield” and “scratch on the bonnet”.</p> <p> </p> <p>This highly unprofessional behaviour was thankless of my business and I will surely never rent a Hertz vehicle ever again!</p> <p> </p> <p>I was disappointed enough when receiving the car in the first place, that stank of smoke and had never been cleaned since the last person had used it.</p> <p> </p> <p>Even worse, it look over 7 phone calls over the course of a week to even arrange the car in the first place. The website doesn’t work on any Apple devices and the people at Menlyn really don’t want to work because they just want you to use the broken website and leave them alone.</p> <p> </p> <p>However, it gets worse than this. Menlyn Hertz hasn’t reimbursed my security deposit despite my returning the vehicle in better condition that I received it from them and with photos to prove it.</p> <p><br />Management at Hertz: please reconsider whether you are comfortable allowing the franchisees of the Menlyn branch to continue operating under the Hertz brand. This is completely unacceptable!</p>