Accident claim

Item: Hertz Rent a Car
Rating: 2
Author: Geoffrey E

Had an accident in a rental which was no fault of my own. Sent all details to Hertz and was later billed to my card for the repair with R10 000. After numerous queries i was refunded 49% and was told this is acceptable industry practice as i must accept some blame for what happened. Totally unacceptable practice as far as i am concerned. Need a full refund.

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Replies (1)

Hertz Rent a Car's replyOfficial

26 Feb 2018, 15:24

Thank you for your feedback.
Please contact us via email at *** with your rental details, and note Hello Peter in your subject heading.
Kind regards
Customer Relations Department.

Hertz Rent a Car's reply26 Feb 2018, 15:24

Official

Thank you for your feedback.
Please contact us via email at *** with your rental details, and note Hello Peter in your subject heading.
Kind regards
Customer Relations Department.