Heritage Tours & Safaris - complaint resolved impressively

My partner and I joined the "Heritage Tours & Safaris Cape Vidal tour" on 7 Jan 2020. Long story short, there was some miscommunication between the tour offerings, however I am please to say that after raising the concern with Heritage Tours & Safari's, our complaint was taken very seriously, handled extremely professionally and management resolved the matter brilliantly.

I can honestly say their professionalism with our complaint has been some of the best service received and based on this experience will happily endorse making use of their services.