AE
Angelique E

1 reviews | Active since Nov 2019

23 Sept 2024, 13:37

Prompt and effective communication.

Dear Herholdt's Group Team,

I hope this message finds you well. I wanted to take a moment to express my appreciation for the outstanding service I received from two of your employees, Ansune and Corne, during my recent phone inquiry.

When I called the Randburg branch, Ansune answered with such friendliness and professionalism. I had a question regarding the sizing of a product I wanted to purchase online. Although she was initially uncertain about the size, Ansune went above and beyond by contacting her colleague, Corne, to ensure I received the correct information.

Their prompt and effective communication left me feeling valued and well taken care of. It’s rare to find such dedication to customer service, and I believe it deserves recognition.

Thank you for cultivating such a positive environment within your team. I look forward to making my purchase and will be sure to recommend your services to others!

Best regards,

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