Pathetic and arrogant 'service' levels.

Drove 261km to collect a battery that was fixed for me. (After having to struggle for close to 6 weeks just for them to accept the Sunsynk battery that had an issue.) Upon arrival I was refused entry to the Randburg premises for 'not having made an appointment' This, despite the fact that I did in fact make an appointment 2 days in advance, and my invoice for repairs was paid well in advance of them actually doing the repair. So I had to drive back, another 261km, empty handed. Still waiting for an apology...