Where is my order? I’m

I have made an order which I paid for in March already, the order was cancelled and I was requested to resubmit the order which I did. However the order still has not been sent out. This is costing me a lot because I have made other orders which were sent out however this specific order still remains with Herbalife while I’m losing a client and my credibility along with my patience because I have complained on all platforms where they claim the matter has been resolved when no delivery has been made.