1 reviews | Active since Oct 2016
Waiting for my shake for a month now
<p>i am so dissapointed in the bad service I have been receiving from Herbalife even after being on the phone with a supervisor and many consultants (including emails). I still have not received my shake, a week ago I threatended that I will go to HelloPeter if I do not receive my shake and well as you can guess I did not. And the consultant even made major spelling errors in her email and she promised to sort out the oder. I have wasted about R150 airtime to try and get my order sorted and I still have not received my shake. I am very angry. I want it this week or I want a refund. I also canceled my membership and I'm wondering if I am being punished for it. The consultant did not send a proper email the last time and made empty promises and even said 'sorry for the convince' instead of sorry for the inconvience. How unprofesional! I want my shake!!!!!!!</p>
Hi Monique,
Thank you for bringing this under our attention. We wish to apologise for the inconvenience this incident has caused you.
Feedback will be given to you shortly.
Kind Regards,
Herbalife Customer Service
Hi Monique,
Thank you for bringing this under our attention. We wish to apologise for the inconvenience this incident has caused you.
Feedback will be given to you shortly.
Kind Regards,
Herbalife Customer Service
Hi Monique,
Herbalife International South Africa will gladly take up this complaint by one of its Members and ensure it is appropriately addressed as per it’s Rules of Conduct pertaining to Member behaviour and escalation process that is not detrimental to the reputation or image of the Company, its products, Members, Trademarks, Trade names or goodwill.
Your kind consideration as an Independent Herbalife Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
Herbalife International South Africa will ensure your complaint is logged via the Herbalife Complaint Management System in order to provide you with the necessary feedback and actions steps taken to resolve.
Kind Regards,
Herbalife Customer Service
Hi Monique,
Herbalife International South Africa will gladly take up this complaint by one of its Members and ensure it is appropriately addressed as per it’s Rules of Conduct pertaining to Member behaviour and escalation process that is not detrimental to the reputation or image of the Company, its products, Members, Trademarks, Trade names or goodwill.
Your kind consideration as an Independent Herbalife Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
Herbalife International South Africa will ensure your complaint is logged via the Herbalife Complaint Management System in order to provide you with the necessary feedback and actions steps taken to resolve.
Kind Regards,
Herbalife Customer Service