Very disappointed with the level of service from representatives. Love the product though.

To say I am disappointed is an understatement. I've heard so much good things about Herballife and I was really excited to get started with the product. However the level of service I am receiving from the representatives is appalling at the least. The first time I ordered I paid the money into the representative's account and then when I followed up after a week I was informed there is a problem with the payment she made to Herballife so I had to wait until that was sorted. Eventually got my shakes and started with it, and I love the product really. So when I saw that my product is getting low I decided to order again however I decided to order online this time due to the experience I had with the previous representative. When I went online the first shock I received was that the online store's prices are much cheaper than what I paid the first representative... and now that I have ordered, I am receiving no update as to when my order will be shipped... I am very disappointed and this is going to cause that I stop using Herballife and rather go buy another similar product instore. at least then I will get my product immediately.