DN
Dudu N
1 reviews | Active since May 2020
26 Aug 2020, 10:38
unsatisfactory service
I ordered 1 item on the 3/08/2020....a week later I received an incorrect order meant for another person in Limpopo...I made an inquiry online as it is impossible to call Herbalife member services...u can hold on for the whole day losing your airtime in the process......I need the item ordered for a client..could I perhaps get feedback??? its so frustrating...I have other orders but I am hesitant to order from Herbalife.
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Herbalife South Africa's replyOfficial
26 Aug 2020, 14:14Dear Dudu,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation and you will be contacted.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
Your kind consideration as an Independent Herbalife Nutrition Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
We trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply26 Aug 2020, 14:14
Official
Dear Dudu,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation and you will be contacted.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
Your kind consideration as an Independent Herbalife Nutrition Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
We trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service