NG
Nqobile G
1 reviews | Active since Oct 2019
05 Dec 2022, 05:44
Unhappy customer
On the 25th of November I made an order. Up until today it hasn’t reached me. For the second time it was sent to the wrong address. Is there a way of maybe changing to a competent courier company than this poor service your clients keep experiencing? I also sent an email to the lady who dealt with my previous query unfortunately I did not receive any feedback back Deliver my order!
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Replies (1)
Herbalife South Africa's replyOfficial
05 Dec 2022, 18:06Dear Nqobile G
Please note that a Senior Member Service Representative will be in contact with you to follow up on your Inquiry.
Kindly note that Hello Peter is not an official/registered member service/query portal and complaints and queries cannot be resolved via this platform.
We wish to apologise for the inconvenience this incident has caused you and we trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Please note that a Senior Member Service Representative will be in contact with you to follow up on your Inquiry.
Kindly note that Hello Peter is not an official/registered member service/query portal and complaints and queries cannot be resolved via this platform.
We wish to apologise for the inconvenience this incident has caused you and we trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply05 Dec 2022, 18:06
Official
Dear Nqobile G
Please note that a Senior Member Service Representative will be in contact with you to follow up on your Inquiry.
Kindly note that Hello Peter is not an official/registered member service/query portal and complaints and queries cannot be resolved via this platform.
We wish to apologise for the inconvenience this incident has caused you and we trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Please note that a Senior Member Service Representative will be in contact with you to follow up on your Inquiry.
Kindly note that Hello Peter is not an official/registered member service/query portal and complaints and queries cannot be resolved via this platform.
We wish to apologise for the inconvenience this incident has caused you and we trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service