1 reviews | Active since May 2017
Theft at herbalife
<p>My name is Ntombi.... I joined herbalife in December last year. My coach was Rea Praise Kgagopane. I bought the first two months supplies without a problem. In February she told me I need to place my order quickly because herbalife was going to increase their prices. So I did. I ordered shakes for 499, tea for 248 and protein bars for 160. My order was never delivered. She told me that herbalife had changed their delivery system and that is why there was a delay. It has been 3 months now and I still have not received my order. I also found out that herbalife has never had a problem with their delivery system. It has become clear to me that she has been lying and has never placed my order with herbalife. I also found out that there are two other ladies who ordered from her but have not received their orders. Please help. </p>
Good day Ntombi,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation.
We trust that you remain a valued customer of Herbalife.
Kind Regards,
Herbalife Customer Service
Good day Ntombi,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation.
We trust that you remain a valued customer of Herbalife.
Kind Regards,
Herbalife Customer Service
Dear Ntombi,
Herbalife International South Africa will gladly take up this complaint by one of its Members and ensure it is appropriately addressed as per it’s Rules of Conduct pertaining to Member behaviour and escalation process that is not detrimental to the reputation or image of the Company, its products, Members, Trademarks, Trade names or goodwill.
Your kind consideration as an Independent Herbalife Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
Herbalife International South Africa will ensure your complaint is logged via the Herbalife Complaint Management System in order to provide you with the necessary feedback and actions steps taken to resolve.
Kind Regards,
Herbalife Customer Service
Dear Ntombi,
Herbalife International South Africa will gladly take up this complaint by one of its Members and ensure it is appropriately addressed as per it’s Rules of Conduct pertaining to Member behaviour and escalation process that is not detrimental to the reputation or image of the Company, its products, Members, Trademarks, Trade names or goodwill.
Your kind consideration as an Independent Herbalife Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
Herbalife International South Africa will ensure your complaint is logged via the Herbalife Complaint Management System in order to provide you with the necessary feedback and actions steps taken to resolve.
Kind Regards,
Herbalife Customer Service