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Melissa M
1 reviews | Active since Mar 2016
06 Nov 2020, 11:15
Terrible service!!!!
Absolutely shocking!!! Spoke to a woman named Nongile who told me she is working from home and cannot help me. I’ve been with herbalife for long and every time I place an order for this specific client they stuff it up! WHAT DO I NEED TO DO TO GET SOME HELP!!?!?!?
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Replies (1)
Herbalife South Africa's replyOfficial
06 Nov 2020, 12:17Dear Melissa,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation and you will be contacted.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
Your kind consideration as an Independent Herbalife Nutrition Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
We trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply06 Nov 2020, 12:17
Official
Dear Melissa,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation and you will be contacted.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
Your kind consideration as an Independent Herbalife Nutrition Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
We trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service