Still no response from herbalife than the generic automatic response

And I thought the service couldn't get any worse. After my previous review I got the standard we apologise for the inconvenience and our call centre will contact you. A few days in... nothing no call. Got a call today thinking this was it. Meanwhile it was just to activate my membership again. The lady was helpful, and i told her please phone me back if the call dropped due to my airtime. Eventually yes they could see on their side the payment was recieved for the amount i stated. I was busy giving my account number for authentication then my airtime was done. Later at 16h50 I bought airtime again and phoned back. They said they don't do call backs, but can phone to get your membership activated. ... how convient.

The new lady couldn't see the payment on her side. She said the card number doesn't show any payment. I told her what the othwr lady wanted and she said no we can't use that to find out. She will escalate this matter to finance department and phone me back tomorrow morning. How is it possible for one consultant to give info but the other one can't? Are they not suppose to have the same training? I don't blame the consultants for the lack of training they recieve. If i owed them money they would probably hound me forever and now still waiting almost 6 months for a order of R1631.07. I'm really getting irritated with this poor service and empty promises. I want my products that I payed for or my money back.