FT
Felicia T
1 reviews | Active since Jun 2021
18 Jun 2021, 11:08
Refund
I paid 5000k in herbalife account by mistake, it's been 2month waiting for my refund they keep telling me about 21 days it I waited till date I haven't received my money back.
Helpful (0)
Replies (3)0
Replies (3)
Herbalife South Africa's replyOfficial
18 Jun 2021, 13:32Dear Felicia Thonga
Thank you for confirming that you have been in communication with our Member Services Team.
Please note that a Senior Member Service Representative will be in contact with you to resolve your query.
Kindly note that Hello Peter is not an official / registered member service / query portal and complaints and queries cannot be resolved via this platform.
We wish to apologise for the inconvenience this incident has caused you and trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Thank you for confirming that you have been in communication with our Member Services Team.
Please note that a Senior Member Service Representative will be in contact with you to resolve your query.
Kindly note that Hello Peter is not an official / registered member service / query portal and complaints and queries cannot be resolved via this platform.
We wish to apologise for the inconvenience this incident has caused you and trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply18 Jun 2021, 13:32
Official
Dear Felicia Thonga
Thank you for confirming that you have been in communication with our Member Services Team.
Please note that a Senior Member Service Representative will be in contact with you to resolve your query.
Kindly note that Hello Peter is not an official / registered member service / query portal and complaints and queries cannot be resolved via this platform.
We wish to apologise for the inconvenience this incident has caused you and trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Thank you for confirming that you have been in communication with our Member Services Team.
Please note that a Senior Member Service Representative will be in contact with you to resolve your query.
Kindly note that Hello Peter is not an official / registered member service / query portal and complaints and queries cannot be resolved via this platform.
We wish to apologise for the inconvenience this incident has caused you and trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
FT
Felicia T's updateReviewer Update
18 Jun 2021, 14:22At the present moment I'm not interested in any apology... All I'm interested in is getting my refund as I've been patient enough and evertime I call your agents I've been sent from pillar to post. I would really appreciate it if I can get my refund before end of business TODAY...
FT
Felicia T's update18 Jun 2021, 14:22
Reviewer Update
At the present moment I'm not interested in any apology... All I'm interested in is getting my refund as I've been patient enough and evertime I call your agents I've been sent from pillar to post. I would really appreciate it if I can get my refund before end of business TODAY...
FT
Felicia T's updateReviewer Update
21 Jun 2021, 10:32It's Monday morning since Friday as per reply from Herbalife that senior member representative will call me have nor call me back, not even my money back today is 25 day and your policy say refund takes 21 days.
FT
Felicia T's update21 Jun 2021, 10:32
Reviewer Update
It's Monday morning since Friday as per reply from Herbalife that senior member representative will call me have nor call me back, not even my money back today is 25 day and your policy say refund takes 21 days.