LN
Lerato N

1 reviews | Active since May 2022

16 May 2022, 09:17

Refund

I bought herbalife shakes for someone and then she cancelled and i had already paid the shakes with my money. I called herbal life to cancel order as i havent received the items and i was told i will never be refunded. Im so dissapointed. I used money that i dont have thinking il b paid back. I dont understand why cant i be refunded as i still havent received. Why cant they cancel? What are my rights as a buyer?

0
Replies (1)
Herbalife South Africa
Herbalife South Africa's reply01 Jun 2022, 14:42
Official
Dear Lerato N

Please note that a Senior Member Service Representative will be in contact with you to follow up on your Inquiry.

Kindly note that Hello Peter is not an official/registered member service/query portal and complaints and queries cannot be resolved via this platform.

We wish to apologise for the inconvenience this incident has caused you and we trust that you remain a valued Member of Herbalife Nutrition.

Kind Regards,
Herbalife Nutrition Customer Service