POOR SERVOCE - REFUND
<p>To whom it may concern<br /> <br />on the 27-08-2016 i duplicated payment and was and alerted herbal life the very same day, I spoke to a lady called Nisha who assured me that a refund will be issued to me the next monday.<br />I have been calling and speaking to different people ever since that day, and I was also asked to e-mail a copy of my bank statement which I did, to ********** Ive been calling them and each time I get told that the money has been deposited and to date them money is not in my account.<br />It costs a lot of money to be put on hold while they go and find out whats happening with the refund and what is frustrating even more is to be **** to everyday since the 27/08/2016 to date. I am so sick of this company and if i never see them again it will be too soon. I just checked by account today and my money is still not there. I just want my money back and I will leave Herbal life in peace.<br />My herbal life code is : ********** 728.</p>
Good day Thandeka ,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated to Member Services for further investigation.
Your kind consideration to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
We trust that you remain a valued customer of Herbalife.
Kind Regards,
Herbalife Customer Service
Good day Thandeka ,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated to Member Services for further investigation.
Your kind consideration to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
We trust that you remain a valued customer of Herbalife.
Kind Regards,
Herbalife Customer Service
Dear Thandeka,
Herbalife International South Africa Member Services, has taken up this complaint and ensured it has been appropriately addressed as per it’s Rules of Conduct pertaining to Member behaviour and escalation process that is not detrimental to the reputation or image of the Company, its products, Members, Trademarks, Trade names or goodwill.
Your kind consideration to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
Kind Regards,
Herbalife Customer Service
Dear Thandeka,
Herbalife International South Africa Member Services, has taken up this complaint and ensured it has been appropriately addressed as per it’s Rules of Conduct pertaining to Member behaviour and escalation process that is not detrimental to the reputation or image of the Company, its products, Members, Trademarks, Trade names or goodwill.
Your kind consideration to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
Kind Regards,
Herbalife Customer Service