UW
Ursula W
1 reviews | Active since Aug 2020
18 Aug 2020, 16:45
POOR service. NO service!
Herbalife are a total waste of time! They deliver your first order on time, then when you run out, you cant get through to anyone and if you do, they tell you they will try escalate your order. In the meantime, you run out of your product and mess up your diet. I highly suggest that you don't even start with them.
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Herbalife South Africa's replyOfficial
18 Aug 2020, 18:16Dear Ursula,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation and you will be contacted.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
Your kind consideration as an Independent Herbalife Nutrition Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
We trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply18 Aug 2020, 18:16
Official
Dear Ursula,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation and you will be contacted.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
Your kind consideration as an Independent Herbalife Nutrition Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
We trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service