CS
Colile S
1 reviews | Active since May 2020
17 May 2020, 23:38
Poor service
I'm a herbalife distributor and I paid for orders 4 weeks and I was suppose to to close off the month then have my discount percentage increased to 35%. I bought products for customers and they want their things because it's been long and I tried contacting the herbalife customer service people but they didn't help, I even tried online support but I didn't receive any help. I can't keep on selling the products to people because the current customers I have haven't received their products and their now tarnishing my name calling me a ******* because they didn't get their things
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Replies (2)
Herbalife South Africa's replyOfficial
18 May 2020, 22:34Good day Colile,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
Your first complaint has been escalated for further investigation and we have noted this one as well. You will receive a call to rectify this.
Kindly note we are working hard to maintain exceptional customer service during this challenging time.
Kindly note we are working hard to maintain exceptional customer service during this challenging time.
We trust that you remain a valued customer of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply18 May 2020, 22:34
Official
Good day Colile,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
Your first complaint has been escalated for further investigation and we have noted this one as well. You will receive a call to rectify this.
Kindly note we are working hard to maintain exceptional customer service during this challenging time.
Kindly note we are working hard to maintain exceptional customer service during this challenging time.
We trust that you remain a valued customer of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
CS
Colile S's updateReviewer Update
19 May 2020, 09:07Please contact me and help me because this is not the first time I am complaining about this. If I don't get help I will have to take further legal action steps
CS
Colile S's update19 May 2020, 09:07
Reviewer Update
Please contact me and help me because this is not the first time I am complaining about this. If I don't get help I will have to take further legal action steps