NG
Nqobile G
1 reviews | Active since Oct 2019
07 Jul 2022, 01:14
Poor service
On the 24th of June I placed an order No. 6P***5 up until today I have not received my order. I have tried sending emails and calling. The only response I got was that my order was delivered and received by someone name Thando. Of which is quite strange because we do not have a Thando at work and this time I did not receive any notification which states that my order has arrived. The usual sms. So how does one deal with such a situation????
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Herbalife South Africa's replyOfficial
11 Jul 2022, 09:08Dear Nqobile
Please note that a Senior Member Service Representative will be in contact with you to follow up on your Inquiry.
Kindly note that Hello Peter is not an official/registered member service/query portal and complaints and queries cannot be resolved via this platform.
We wish to apologise for the inconvenience this incident has caused you and we trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Please note that a Senior Member Service Representative will be in contact with you to follow up on your Inquiry.
Kindly note that Hello Peter is not an official/registered member service/query portal and complaints and queries cannot be resolved via this platform.
We wish to apologise for the inconvenience this incident has caused you and we trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply11 Jul 2022, 09:08
Official
Dear Nqobile
Please note that a Senior Member Service Representative will be in contact with you to follow up on your Inquiry.
Kindly note that Hello Peter is not an official/registered member service/query portal and complaints and queries cannot be resolved via this platform.
We wish to apologise for the inconvenience this incident has caused you and we trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Please note that a Senior Member Service Representative will be in contact with you to follow up on your Inquiry.
Kindly note that Hello Peter is not an official/registered member service/query portal and complaints and queries cannot be resolved via this platform.
We wish to apologise for the inconvenience this incident has caused you and we trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service