ND
Nthabiseng D
1 reviews | Active since Oct 2017
09 Jun 2020, 12:39
POOR POOR DISGUSTING SERVICE
i am a new client and i ordered the aloe juice and tea the delivery came late and only received the Aloe juice and nit the tea and its now days the distributor logged a call for the tea and still no response from herbalife and i was told that i may get the response in about 14 days which is *******, i paid for the items they are not free!!! NEVER AGAIN WILL I BUY FROM HERBALIFE and thet have an excuse of they grew business in the last two months hence the delays which i dont care
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Replies (6)ND
Nthabiseng D's updateReviewer Update
09 Jun 2020, 13:09this is the inquiry number ZA*** if you cant have the tea delivered by friday 12/06 pleaes refund MY MONEY on the 12/06 and i dont want to wait for days for the refund
ND
Nthabiseng D's update09 Jun 2020, 13:09
Reviewer Update
this is the inquiry number ZA*** if you cant have the tea delivered by friday 12/06 pleaes refund MY MONEY on the 12/06 and i dont want to wait for days for the refund
Herbalife South Africa's replyOfficial
09 Jun 2020, 15:18Hi Nthabiseng,
Thank you for bringing this under our attention. We wish to apologise for the inconvenience this incident has caused you.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
Feedback will be given to you shortly.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply09 Jun 2020, 15:18
Official
Hi Nthabiseng,
Thank you for bringing this under our attention. We wish to apologise for the inconvenience this incident has caused you.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
Feedback will be given to you shortly.
Kind Regards,
Herbalife Nutrition Customer Service
ND
Nthabiseng D's updateReviewer Update
09 Jun 2020, 15:28where do i come in mina? you took peoples monnies during this UNPRECEDENTED time as i stated i need the order or my money back please escalation number ZA ONE SEVEN THREE EIGHT THREE FOUR ONE THREE SIX please get moving with one of the two by friday and i refuse to wait weeks for my money.
ND
Nthabiseng D's update09 Jun 2020, 15:28
Reviewer Update
where do i come in mina? you took peoples monnies during this UNPRECEDENTED time as i stated i need the order or my money back please escalation number ZA ONE SEVEN THREE EIGHT THREE FOUR ONE THREE SIX please get moving with one of the two by friday and i refuse to wait weeks for my money.
ND
Nthabiseng D's updateReviewer Update
10 Jun 2020, 12:07something that you must know as a big company like this,is that you don't respond if you are not going to resolve the issue rather keep quiet and don't sent automated replies they make matters worse and shows that you only care about taking peoples monies!!!!
ND
Nthabiseng D's update10 Jun 2020, 12:07
Reviewer Update
something that you must know as a big company like this,is that you don't respond if you are not going to resolve the issue rather keep quiet and don't sent automated replies they make matters worse and shows that you only care about taking peoples monies!!!!
Herbalife South Africa's replyOfficial
10 Jun 2020, 14:50Hi Nthabiseng,
We regret to hear about your unpleasant experience.
The complaint has been escalated to our Member Compliance Team for further investigation and we will be in contact with you shortly.
Herbalife Nutrition cannot resolve / answer queries via Hello Peter complaints. Your complaints are under investigation and you will receive a call.
We regret to hear about your unpleasant experience.
The complaint has been escalated to our Member Compliance Team for further investigation and we will be in contact with you shortly.
Herbalife Nutrition cannot resolve / answer queries via Hello Peter complaints. Your complaints are under investigation and you will receive a call.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply10 Jun 2020, 14:50
Official
Hi Nthabiseng,
We regret to hear about your unpleasant experience.
The complaint has been escalated to our Member Compliance Team for further investigation and we will be in contact with you shortly.
Herbalife Nutrition cannot resolve / answer queries via Hello Peter complaints. Your complaints are under investigation and you will receive a call.
We regret to hear about your unpleasant experience.
The complaint has been escalated to our Member Compliance Team for further investigation and we will be in contact with you shortly.
Herbalife Nutrition cannot resolve / answer queries via Hello Peter complaints. Your complaints are under investigation and you will receive a call.
Kind Regards,
Herbalife Nutrition Customer Service
ND
Nthabiseng D's updateReviewer Update
10 Jun 2020, 14:56receive a call when 2025? please!!!!
ND
Nthabiseng D's update10 Jun 2020, 14:56
Reviewer Update
receive a call when 2025? please!!!!