Poor delivery service

Item: Herbalife South Africa
Rating: 1
Author: Aphiwe M

Good day

I have a complaint with Herbalife nutrition. I am losing customers everyday because of Herbalife being ***********. Last time I ordered face products for clients they delivered incorrect ones, I logged an inquiry but no one responded to that it's been a month now. This week I placed another order only to found out that the satchets are empty, and I know even if I log an inquiry or call they will not respond. I need your intervention in this matter because it's affecting my business. I need those products as soon as possible.

Thank you

Helpful (0)

Replies (1)

Herbalife South Africa's replyOfficial

24 Feb 2021, 11:44

Dear Aphiwe,

Thank you for confirming that you have logged a query via our official member portal.

Please note that a Member Service Representative will be in contact with you to resolve your query.

Kindly note we are experiencing delays; your query is important to us and will get back to you as soon as possible.

Kindly note that Hello Peter is not an official / registered member service / query portal and complaints and queries cannot be resolved via this platform.

We wish to apologise for the inconvenience this incident has caused you and trust that you remain a valued Member of Herbalife Nutrition.

Kind Regards,
Herbalife Nutrition Customer Service

Herbalife South Africa's reply24 Feb 2021, 11:44

Official