AN
Adele N
1 reviews | Active since Mar 2020
08 Apr 2021, 05:35
Poor customer service
Ive placed an order on the 31st of March..there is a problem with the order and ive been waiting for 2 days for finance department to clear my payment of R2000 thats a customer order. Ive contacted them 4 times to do follow ups...its thuraday tpday and i need my order by tomorrow which is friday.......very poor service
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Replies (1)
Herbalife South Africa's replyOfficial
08 Apr 2021, 09:22Dear Adele N,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation and you will be contacted.
Kindly note that Hello Peter is not an official / registered member service / query portal and complaints and queries cannot be resolved via this platform.
We wish to apologise for the inconvenience this incident has caused you and trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife Nutrition Customer Service
Herbalife South Africa's reply08 Apr 2021, 09:22
Official
Dear Adele N,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation and you will be contacted.
Kindly note that Hello Peter is not an official / registered member service / query portal and complaints and queries cannot be resolved via this platform.
We wish to apologise for the inconvenience this incident has caused you and trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife Nutrition Customer Service