SM
Saabirah M
1 reviews | Active since Oct 2018
08 Jun 2020, 15:14
Pathetic service from HERBALIFE SOUTH AFRICA
I really have gotten no help from My herbalife.com whatsoever! I have written in several times, not one of my requests was actioned or provided a resolve.
I had a problem with an order and I wrote in before it was shipped out to have it changed! No HELP! I NOW RECEIVED THE ORDER AND IT'S OF ****ING NO USE TO ME!
PLEASE RESPOND TO MY QUERIES!!
Inquiry ID - ZA*** - Change the formula one
Inquiry ID - ZA*** - Pathetic service
Inquiry ID - ZA*** - Refund for Raspberry
Inquiry ID - ZA*** - No response from support center
That is four tickets created in a space of a wee****
I want someone to call and assist!
Helpful (0)
Replies (5)0
Replies (5)
Herbalife South Africa's replyOfficial
08 Jun 2020, 16:53Dear Saabirah,
Herbalife Nutrition International South Africa will gladly take up this complaint by one of its Members and ensure it is appropriately addressed as per it’s Rules of Conduct pertaining to Member behaviour and escalation process that is not detrimental to the reputation or image of the Company, its products, Members, Trademarks, Trade names or goodwill.
Herbalife Nutrition International South Africa will gladly take up this complaint by one of its Members and ensure it is appropriately addressed as per it’s Rules of Conduct pertaining to Member behaviour and escalation process that is not detrimental to the reputation or image of the Company, its products, Members, Trademarks, Trade names or goodwill.
Your kind consideration as an Independent Herbalife Nutrition Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
Herbalife Nutrition International South Africa will ensure your complaint is logged via the Herbalife Complaint Management System in order to provide you with the necessary feedback and actions steps taken to resolve.
Herbalife Nutrition cannot resolve / answer queries via Hello Peter complaints. Your complaints are under investigation and you will receive a call.
Herbalife Nutrition cannot resolve / answer queries via Hello Peter complaints. Your complaints are under investigation and you will receive a call.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply08 Jun 2020, 16:53
Official
Dear Saabirah,
Herbalife Nutrition International South Africa will gladly take up this complaint by one of its Members and ensure it is appropriately addressed as per it’s Rules of Conduct pertaining to Member behaviour and escalation process that is not detrimental to the reputation or image of the Company, its products, Members, Trademarks, Trade names or goodwill.
Herbalife Nutrition International South Africa will gladly take up this complaint by one of its Members and ensure it is appropriately addressed as per it’s Rules of Conduct pertaining to Member behaviour and escalation process that is not detrimental to the reputation or image of the Company, its products, Members, Trademarks, Trade names or goodwill.
Your kind consideration as an Independent Herbalife Nutrition Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
Herbalife Nutrition International South Africa will ensure your complaint is logged via the Herbalife Complaint Management System in order to provide you with the necessary feedback and actions steps taken to resolve.
Herbalife Nutrition cannot resolve / answer queries via Hello Peter complaints. Your complaints are under investigation and you will receive a call.
Herbalife Nutrition cannot resolve / answer queries via Hello Peter complaints. Your complaints are under investigation and you will receive a call.
Kind Regards,
Herbalife Nutrition Customer Service
SM
Saabirah M's updateReviewer Update
08 Jun 2020, 16:55Well I have logged several queries and no one has helped? So only logical thing to do is post about the horrible service on Hellopeter :)
SM
Saabirah M's update08 Jun 2020, 16:55
Reviewer Update
Well I have logged several queries and no one has helped? So only logical thing to do is post about the horrible service on Hellopeter :)
SM
Saabirah M's updateReviewer Update
10 Jun 2020, 10:03This is really bad, because I sent the email way before the order is shipped out but your pathetic customer service did not respond! So yes I will post this again on hellopeter because you have not assisted me whatsoever. This is the first ****ing time I have requested an exchange due to the shake tasting so ****ing *** its undrinkable! As I have mentioned, and if you do your research properly, my requests was sent in waaaay before this horrible tasting shake was shipped out to me. If you can't assist, please refund my money for the sealed shake. No excuses. Get a manager to contact me please
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Saabirah M's update10 Jun 2020, 10:03
Reviewer Update
This is really bad, because I sent the email way before the order is shipped out but your pathetic customer service did not respond! So yes I will post this again on hellopeter because you have not assisted me whatsoever. This is the first ****ing time I have requested an exchange due to the shake tasting so ****ing *** its undrinkable! As I have mentioned, and if you do your research properly, my requests was sent in waaaay before this horrible tasting shake was shipped out to me. If you can't assist, please refund my money for the sealed shake. No excuses. Get a manager to contact me please
SM
Saabirah M's updateReviewer Update
10 Jun 2020, 14:58I will be sure to post another review about this
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Saabirah M's update10 Jun 2020, 14:58
Reviewer Update
I will be sure to post another review about this
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Saabirah M's updateReviewer Update
11 Jun 2020, 09:49That person who just phoned me was of ****ing no use whatsoever! ****ing pathetic service
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Saabirah M's update11 Jun 2020, 09:49
Reviewer Update
That person who just phoned me was of ****ing no use whatsoever! ****ing pathetic service