KD
Khanyisa D
1 reviews | Active since Mar 2016
03 Jun 2020, 14:28
Password reset Link
I logged an enquiry ZA*** i was called on Friday 29 May 2020 and i was promised an email with a link but i have never recieved the email but my sponsor recieved an email saying the issue has been resolved of which its a lie it was never resolved ...please assist i need to place my Orders ASAP
Helpful (0)
Replies (4)0
Replies (4)
Herbalife South Africa's replyOfficial
03 Jun 2020, 16:41Good day Khanyisa,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
We trust that you remain a valued customer of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
We trust that you remain a valued customer of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply03 Jun 2020, 16:41
Official
Good day Khanyisa,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
We trust that you remain a valued customer of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
We trust that you remain a valued customer of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
KD
Khanyisa D's updateReviewer Update
04 Jun 2020, 09:20i am still waiting for a call center Agent to call me , is it that difficult to send a link so that i can reset my password and move on ,i have lost volume points for May due to this. Please call me
KD
Khanyisa D's update04 Jun 2020, 09:20
Reviewer Update
i am still waiting for a call center Agent to call me , is it that difficult to send a link so that i can reset my password and move on ,i have lost volume points for May due to this. Please call me
Herbalife South Africa's replyOfficial
04 Jun 2020, 15:48Good day Khanyisa,
Thank you for bringing this under our attention.We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation and you will receive a call soon.
Herbalife Nutrition International South Africa will gladly take up this complaint by one of its Members and ensure it is appropriately addressed as per it’s Rules of Conduct pertaining to Member behaviour and escalation process that is not detrimental to the reputation or image of the Company, its products, Members, Trademarks, Trade names or goodwill.
Your kind consideration as an Independent Herbalife Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
Herbalife Nutrition International South Africa will ensure your complaint is logged via the Herbalife Complaint Management System in order to provide you with the necessary feedback and actions steps taken to resolve.
We trust that you remain a valued member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Thank you for bringing this under our attention.We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation and you will receive a call soon.
Herbalife Nutrition International South Africa will gladly take up this complaint by one of its Members and ensure it is appropriately addressed as per it’s Rules of Conduct pertaining to Member behaviour and escalation process that is not detrimental to the reputation or image of the Company, its products, Members, Trademarks, Trade names or goodwill.
Your kind consideration as an Independent Herbalife Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
Herbalife Nutrition International South Africa will ensure your complaint is logged via the Herbalife Complaint Management System in order to provide you with the necessary feedback and actions steps taken to resolve.
We trust that you remain a valued member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply04 Jun 2020, 15:48
Official
Good day Khanyisa,
Thank you for bringing this under our attention.We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation and you will receive a call soon.
Herbalife Nutrition International South Africa will gladly take up this complaint by one of its Members and ensure it is appropriately addressed as per it’s Rules of Conduct pertaining to Member behaviour and escalation process that is not detrimental to the reputation or image of the Company, its products, Members, Trademarks, Trade names or goodwill.
Your kind consideration as an Independent Herbalife Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
Herbalife Nutrition International South Africa will ensure your complaint is logged via the Herbalife Complaint Management System in order to provide you with the necessary feedback and actions steps taken to resolve.
We trust that you remain a valued member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Thank you for bringing this under our attention.We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation and you will receive a call soon.
Herbalife Nutrition International South Africa will gladly take up this complaint by one of its Members and ensure it is appropriately addressed as per it’s Rules of Conduct pertaining to Member behaviour and escalation process that is not detrimental to the reputation or image of the Company, its products, Members, Trademarks, Trade names or goodwill.
Your kind consideration as an Independent Herbalife Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
Herbalife Nutrition International South Africa will ensure your complaint is logged via the Herbalife Complaint Management System in order to provide you with the necessary feedback and actions steps taken to resolve.
We trust that you remain a valued member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
KD
Khanyisa D's updateReviewer Update
05 Jun 2020, 08:27Good Morning
I am not happy about the service you are offering me , can you please assist.
I am not happy about the service you are offering me , can you please assist.
KD
Khanyisa D's update05 Jun 2020, 08:27
Reviewer Update
Good Morning
I am not happy about the service you are offering me , can you please assist.
I am not happy about the service you are offering me , can you please assist.