PT
Phindi T
1 reviews | Active since Jul 2020
17 Nov 2020, 10:55
Order not delivered for over 3 months
I ordered products from Herbalife life in July and only a portion was delivered in September after numerous follow up. Only two out of three were delivered. I now want my money back, I am tired of calling them.
The order number is 6P***2
Helpful (0)
Replies (1)0
Replies (1)
Herbalife South Africa's replyOfficial
17 Nov 2020, 22:58Dear Phindi,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation and you will be contacted.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
Your kind consideration as an Independent Herbalife Nutrition Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
We trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply17 Nov 2020, 22:58
Official
Dear Phindi,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation and you will be contacted.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
Your kind consideration as an Independent Herbalife Nutrition Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
We trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service