MP
Mpho P

1 reviews | Active since Jun 2020

18 Jun 2020, 21:18

order never went through

i am really disappointed i placed my order on the 13th of june my order never was confirmed but they deducted the amount for my order since now no one wants to help me with this issue

0
Replies (1)
Herbalife South Africa
Herbalife South Africa's reply18 Jun 2020, 22:34
Official
Dear Mpho,

Thank you for bringing this under our attention.

We wish to apologise for the inconvenience this incident has caused you.

The complaint has been escalated for further investigation and you will be contacted.

Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.

Your kind consideration as an Independent Herbalife Nutrition Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon. 

Kindly share your cell number by writing it out in letters - Example: zero eight two five nine one etc

We trust that you remain a valued Member of Herbalife Nutrition.

Kind Regards,

Herbalife Nutrition Customer Service