Not the first complaint here about BONGANI

I have been reading some of the herbalife complaints here and I have read a number of complaint about Bongani. This Bongani character should not be working at Herbalife. I had a bad encounter with him as today. He does not know the value of customer service and what a paying customer is - we spend our hard earned money at Herbalife and the least the staff there can do is treat us like customers and not waste our time. I phoned in to place an order and asked for them to please get it ready because I was driving in from far and had to be back at work after lunch. 1 hour and a half later and I still had not been helped. All I had to do was make a payment and collect 2 items. 2 Items cannot take 1hour30min to be paid for and packed. I got to the front of the queue to pay and Bongani refused to assist me because I told him they were taking far too long and we didn't have all day to be standing around waiting for them to assist. Please address this Bongani guy- he is rude and doesn't know how a paying customer should be treated. I had to leave after paying and didn't even get time to collect that stupid order of 2 items. Herbalife was closed on Saturday and now we must go out our way!