SM
Samantha M
1 reviews | Active since Jun 2020
13 Jun 2020, 23:41
Not good
My name is Samantha Mokgothu and I'm a herbalife distributor. I ordered the rebuild Strength on the 6th June and when it was delivered on the 10th, when opening the package, it was not the correct order. IV tried calling call Centre, warehouse to no avail. Im annoyed and disappointed that thus would actually happen. It makes me look unreliable and unprofessional to my customers. Right now I don't know what to do because I can't travel to Johannesburg from Pretoria because I have a full time job, that's why I pay for delivery. So please tell me what to do next
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Herbalife South Africa's replyOfficial
17 Jun 2020, 23:13Dear Samantha,
Thank you for bringing this under our attention.
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
Your kind consideration as an Independent Herbalife Nutrition Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
Kindly share your cell number by writing it out in letters - Example: zero eight two five nine one etc
Your kind consideration as an Independent Herbalife Nutrition Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
Kindly share your cell number by writing it out in letters - Example: zero eight two five nine one etc
We trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply17 Jun 2020, 23:13
Official
Dear Samantha,
Thank you for bringing this under our attention.
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
Your kind consideration as an Independent Herbalife Nutrition Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
Kindly share your cell number by writing it out in letters - Example: zero eight two five nine one etc
Your kind consideration as an Independent Herbalife Nutrition Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
Kindly share your cell number by writing it out in letters - Example: zero eight two five nine one etc
We trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service