DS
Deidre S
1 reviews | Active since Jul 2015
06 Sept 2021, 11:44
NO UPDATES OR COMMUNICATION!!
I placed my first order on www.hlfstore.co.za on 29 August 2021 and paid immediately. Received an email that the order was placed but have not received any further updates or communication. Shipping policy on website indicates 4 days delivery to remote areas - where is my package? No working telephone number on the website and no response to my emails?
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Herbalife South Africa's replyOfficial
07 Sept 2021, 10:17Dear Deidre,
Please note that a Senior Member Service Representative will be in contact with you to follow up on your delayed order.
Kindly note that Hello Peter is not an official / registered member service / query portal and complaints and queries cannot be resolved via this platform.
We wish to apologise for the inconvenience this incident has caused you and we trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Please note that a Senior Member Service Representative will be in contact with you to follow up on your delayed order.
Kindly note that Hello Peter is not an official / registered member service / query portal and complaints and queries cannot be resolved via this platform.
We wish to apologise for the inconvenience this incident has caused you and we trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply07 Sept 2021, 10:17
Official
Dear Deidre,
Please note that a Senior Member Service Representative will be in contact with you to follow up on your delayed order.
Kindly note that Hello Peter is not an official / registered member service / query portal and complaints and queries cannot be resolved via this platform.
We wish to apologise for the inconvenience this incident has caused you and we trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Please note that a Senior Member Service Representative will be in contact with you to follow up on your delayed order.
Kindly note that Hello Peter is not an official / registered member service / query portal and complaints and queries cannot be resolved via this platform.
We wish to apologise for the inconvenience this incident has caused you and we trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service