RB
Rita B
1 reviews | Active since Aug 2020
21 Aug 2020, 08:48
No Service Herbalife
I placed an order as a distributor on 2020/07/27 for +-R1600. I did not get my delivery & logged a ticket on Herbalife's website on 2020/08/07. I did not get any response & followed up on my ticket on 2020/08/12. To date nobody has responded to the ticket nor contacted me. I cannot get through on the helpline. What is going on? Herbalife no longer interested in doing business?
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Herbalife South Africa's replyOfficial
23 Aug 2020, 19:18Dear Rita,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation and you will be contacted.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
Your kind consideration as an Independent Herbalife Nutrition Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
We trust that you remain a valued Member of Herbalife Nutrition.
We trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service
Herbalife South Africa's reply23 Aug 2020, 19:18
Official
Dear Rita,
Thank you for bringing this under our attention.
We wish to apologise for the inconvenience this incident has caused you.
The complaint has been escalated for further investigation and you will be contacted.
Kindly note we are experiencing challenges during this unprecedented time and are doing our very best to maintain exceptional customer service.
Your kind consideration as an Independent Herbalife Nutrition Member, to report any dissatisfaction or complaint directly to the Company via MyHerbalife.com. with your membership number, is called upon.
We trust that you remain a valued Member of Herbalife Nutrition.
We trust that you remain a valued Member of Herbalife Nutrition.
Kind Regards,
Herbalife Nutrition Customer Service