Money back guarantee not honored

I paid over R 6000.00 for a complete set of Herbalife products, even though it did work in respect of me losing weight, after 2 weeks of using the product exclusively, I started getting a rash that spread over my whole body, the rash turned into hives and I was forced to go to an emergency ward where i was put on an intravenous drip with cortisone, adrenaline and fenirgin (anti-histamine). To alleviate the severe itching and pain. I had to have another 2 drips subsequent to that even though i stopped taking the product at the start of the rash.<br> <br> I called my Herbalife representative who was very understanding and came to my house to see the rash and hives for himself. I was even prepared to see if the rash goes away whether I can start using the product again. My doctor absolutely advised me against doing so, saying that next time I might go into anaphalactic shock and even possible die.<br> As Herbalife proudly announces a 30 day money back guarantee on every bottle, I requested it and was told that the amount of tablets I returned in fact fell below the acceptable number and therefore I am now battling to get my money back.