MISSING ITEMS FROM THE MEMBERSSHIP PACK SINCE JUNE

WHEN I JOINT HERBALIFE MY MEMBERSHIP PACK WAS MISSING A BUTTON PIN, A SHAKER BOTTLE AND A BAG. UPON REQUESTING THEM, I WAS TOLD THAT THEY WERE OUT OF ORDER I HAVE SUBMITTED A QUERY WITH THEM AND THEIR RESPONSE WAS THAT MANAGEMENT HAS ADVISED THAT THEY WILL NOT BE REPLACING ANY MISSING ITEMS BECAUSE OF STOCK AVAILABITY, I HAVE PUT MY NAME OUT THERE IN BEING A DISTRUBUTOR AND THEY ARE FAILING ME IN DELIVERING WHAT WE ADVERTISE TO THE CUSTOMERS , HERBAL LIFE HAS FAILED ME AND AND THEIR SERVICE IN RESOLVING QUERIES IS POOR , THEY ARE NOT EVEN GIVING ME A RESOLUTION WHAT MUST I SAY TO MY CUSTOMER THEN, IT'S NOT MY PROBLEM THAT SOME ITEMS WERE OUT OF STOCK, I WANT THEM.